Privacy
Last updated: 2026
The short version
We don’t require accounts. We don’t sell your data. Your chat conversations are not tied to a user profile. Payment is handled by Stripe. Email signups (if you join the waitlist) are stored privately. That’s the gist — details below.
What we collect
- Payment info: handled entirely by Stripe. We never see or store your card number. We receive a confirmation that your payment succeeded.
- Access cookie:after payment we set a signed, HTTP-only cookie that lets you use the chat for 7 days. It’s a random token; it doesn’t identify you.
- Chat content: sent to our AI provider (Anthropic) to generate responses. We do not save chat content to a database or tie it to your identity.
- Waitlist email: if you opt in, your email is stored privately so we can notify you when the community space opens. You can ask us to delete it any time.
- Basic logs: standard server logs (timestamps, request paths, error traces) for reliability and abuse prevention. These are not used for marketing or profiling.
What we don't do
- We don’t sell or rent your data.
- We don’t require you to create an account or share personal information beyond what’s needed to process payment.
- We don’t use your conversations to train AI models. They are used only to generate responses in the moment.
- We don’t share conversations with third parties except as required to deliver the service (i.e., the AI provider).
Third-party services we use
- Stripe— payment processing. Their privacy policy applies to payment data.
- Anthropic— AI model provider. Chat messages are sent to their API to generate responses.
- Vercel— hosting and edge delivery.
- Supabase— database for the optional community waitlist.
Your rights
You can request deletion of any data we hold about you (e.g., your waitlist email) by emailing hello@aisletea.com. If you’re in the EU, UK, or California, you have additional rights under GDPR / CCPA — contact us and we’ll honor them.
Crisis safety
Aisletea is not a therapist or counselor. If a conversation includes signals of self-harm, abuse, or violence, our AI is instructed to redirect to professional resources (988, the National Domestic Violence Hotline, RAINN). Please use those resources directly if you’re in crisis.
Contact
Questions? Email hello@aisletea.com.